Shipping & Packaging Information

Nothing is more important to us than your complete satisfaction. We take great care in creating our confections and hand packing your order to ensure it arrives in the best possible condition. Due to perishability, our chocolates are shipped via local, two-day or overnight methods.

ARRIVAL DATESOur checkout calendar allows you to choose your preferred arrival date. Your package will arrive on that day by 8pm. Saturday deliveries are available to select addresses. Deliveries are not made on Sundays.

LOCAL SHIPPINGWe offer $10 flat rate ground shipping per address to deliveries in Washington, Oregon, California, and Idaho.

SHIPPING CHARGES2 Day Express and Overnight shipping charges are calculated based on the product total per delivery address.

Order Total 2 Day Express Standard Overnight Local Flat Rate Ground (WA, OR, ID, CA)
$0 - $30 $14 $24 $10
$30.01 - $65 $16 $26 $10
$65.01 - $120 $20 $30 $10
$120.01 - $200 $25 $35 $10
$200.01 - $300 $30 $40 $10
$300.01 - $600 $40 $50 $10
$600.01 - $1000 $60 $70 $10
$1000.01+ $100 $110 $10
  • All shipments to Alaska and Hawaii require an additional $15 charge for delivery.
  • FedEx Local shipping is available in WA, OR, ID and CA. These shipments are delivered within 1-2 business days.
  • Due to their large size, gift baskets and gift bowls are individually packaged and shipped separately. Shipping rates are applied per item.

WARM WEATHER SHIPPINGWe guarantee your chocolates will arrive in excellent condition, even in warm weather. We will pack your order with mylar envelopes and gel ice packs when necessary at no additional charge. From April through September, we are often unable to ship over the weekend. Orders placed after noon on Wednesdays will be held to ship until the following Monday. We recommend alerting recipients that a sweet gift is on its way so the package is not left outside in warm weather for long periods.

SIGNATURE RELEASEFedEx has permission to leave packages at the delivery address when no one is available to sign for it. This prevents prolonged transit time due to multiple redelivery attempts if the recipient is not at home.

PO BOXESUnfortunately, we are unable to ship to P.O. boxes.

SHIPPING AND DELIVERY SCHEDULEAvailable items ordered before 12:00 PM (Pacific), Monday through Friday, are usually shipped the same day. Orders placed Saturday and Sunday will ship the following Monday.

INTERNATIONAL SHIPPINGWe ship to several international destinations, including Japan and Canada. Please call us at 206.322.0233 or email orders@franschocolates.com to confirm if we can ship to your desired location and to place your order. To help us provide a shipping estimate, please email us the following information:

  • First name
  • Family name
  • Email address
  • Phone number
  • Shipping address
  • The items you would like to order

Canadian Shipping Rates are calculated based on the product total per delivery address. For all other international destinations, please contact us.

Purchase Amt. International Economy International Priority
$0 - $30 $34 $54
$30.01 - $65 $36 $56
$65.01 - $120 $40 $60
$120.01 - $200 $45 $65
$200.01 - $300 $50 $70
$300.01 - $600 $60 $80
$600.01+ as follows: Call for an estimate Call for an estimate

800.422.3726

Mon - Fri: 7:30AM - 6PM

Sat: 10AM - 6PM
Memorial Day 5/25: Closed